Contact Information for Selected State Agencies

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Agency Name Website Address Telephone
Texas Department of Aging and Disability Services www.dads.state.tx.us (512) 438-3011
* Area Agency on Aging   (800) 252-9240
* Dallas County AAA   (800) 252-2412
* Consumer Rights/Services Hotline   (800) 458-9858
* Mental Health/Mental Retardation Services and Information   (800) 252-8154
(512) 438-2011
* State Long Term Care Ombudsman (Nursing Home & Asst. Living Residents)   (800) 252-2412
* Long Term Care Regulatory Facility/Agency Information   (800) 458-9858
Texas Department of Agriculture www.agr.state.tx.us  
* Customer Service/Help Line   (800) 835-5832
Texas Alcoholic Beverage Commission www.tabc.state.tx.us (512) 206-3333
* Complaint Line   (888) 843-8222
Texas Commission on the Arts www.arts.state.tx.us (512) 463-5535
* Toll-Free Message Line   (800) 252-9415
Texas Department of Assistive and Rehabilitative Services www.dars.state.tx.us  
* Agency Main Line   (800) 628-5115
* Teletype / Telecommunications Devices for the Deaf (TTY)   (866) 581-9328
Office of Attorney General www.oag.state.tx.us (512) 463-2100
* Public Information and Assistance   (800) 252-8011
* Child Support 24-Hour Hotline   (800) 252-8014
* Consumer Protection   (800) 621-0508
* Crime Victims' Compensation Program   (800) 983-9933
Comptroller of Public Accounts www.window.state.tx.us  
* Customer Service (Tax Related)   (877) 662-8375
* Comments or Concerns (Non-Tax Related)   (877) 334-4112
* Franchise Tax   (800) 252-1381
* Property Tax   (800) 252-9121
* Comptroller Information Assistance   (800) 531-5441
* Tax Collections/Enforcement   (800) 252-8880
* Taxpayer Assistance-Hearing Impaired (TDD)   (800) 248-4099
* Texas Guaranteed Tuition Plan (formerly the Texas Tomorrow Fund)   (800) 445-4723
* Dallas Field Office - East/Northeast   (972) 792-3800
Office of the Consumer Credit Commissioner www.occc.state.tx.us (512) 936-7600
* Consumer Helpline   (800) 538-1579
Texas Department of Criminal Justice www.tdcj.state.tx.us  
* Office of Inspector General   (512) 671-2480
* Victim Information Line   (800) 848-4284
* Offender Status Line   (800) 535-0283;
Austin (512) 406-5200;
Huntsville (936) 295-6371
Texas Education Agency www.tea.state.tx.us (512) 463-9734
* Parent Special Education Info Line   (800) 252-9668
* Texas Reading Initiatives   (800) 819-5713
* Curriculum (including Bilingual Education, Kindergarten, Early Childhood   (512) 463-9581
* Charter Schools   (512) 463-9575
* No Child Left Behind (NCLB) Program Coordination   (512) 463-9374
* Non-Public School Accreditation (Private School Accreditation Commission)   (903) 643-8770
Employees Retirement System of Texas www.ers.state.tx.us  
* Toll-free Switchboard   (877) 275-4377
Texas Commission on Environmental Quality www.tceq.state.tx.us (512) 239-1000
* 24-Hour Complaints Hotline   (888) 777-3186
* Ozone Status Line   (888) 994-9901
* Smoking Vehicle Reporting Line   (800) 453-7664
* Public Assistance on Permitting   (800) 687-4040
* Small Business Assistance   (512) 239-3100
* Region 4 - Dallas/Fort Worth   (817) 588-5800
Texas Ethics Commission www.ethics.state.tx.us  
* Toll-Free   (800) 325-8506
Texas Department of Family and Protective Services www.dfps.state.tx.us (512) 438-4800
* Abuse/Neglect Hotline (Children, Elderly, or Disabled Citizens) www.txabusehotline.org (800) 252-5400
* Texas Runaway Hotline   (888) 580-4357
* Texas Youth Hotline (family conflicts, delinquency, truancy, abuse and neglect, and running away)   (800) 210-2278
* Foster Care and Adoption Inquiry Line   (800) 233-3405
* Child Care Information   (800) 862-5252
* Abuse in MHMR Facility   (800) 647-7418
* Office of Consumer Affairs   (800) 720-7777
Texas Finance Commission www.fc.state.tx.us (512) 936-6222
* Toll-Free   (800) 538-1579
Texas Forensic Science Commission www.fsc.state.tx.us (888) 296-4232
General Land Office www.glo.state.tx.us  
* Oil/Hazardous Material Spill Reporting (CHEM-TEL)   (800) 832-8224
* Toll-Free Number   (800) 998-4456
* Telecommunications Device for the Deaf (TDD)   (512) 463-6367
* Veterans Land Program   (800) 252-8387
Office of the Governor www.governor.state.tx.us (512) 463-2000
* Citizen's Opinion Hotline   (800) 252-9600
* Information and Referral   (800) 843-5789
Health and Human Services Commission www.hhsc.state.tx.us (512) 424-6500
* Medicaid   (800) 252-8263
* Children's Health Insurance Program (CHIP)   (800) 657-6558
(877) 543-7669
* Ombudsman (Food Stamps, Medicaid, TANF)   (877) 787-8999
* Telecommunications Device for the Deaf (TDD)   (888) 425-6889
Texas Higher Education Coordinating Board www.thecb.state.tx.us (512) 427-6101
Texas Department of Housing and Community Affairs www.tdhca.state.tx.us (512) 475-3800
* First Time Buyer, Home Buyer Education, Mortgage Credit Cert. Program   (800) 792-1119
* Manufactured Housing Division   (800) 500-7074
Texas Department of Insurance www.tdi.state.tx.us (512) 463-6169
* Windstorm Compliance/Inspection Requests   (800) 248-6032
* Consumer Info Helpline   (800) 252-3439
* Reporting Arson   (877) 434-7345
* Report Insurance Fraud   (888) 327-8818
* Safety Violations   (800) 452-9595
Texas Juvenile Probation Commission www.tjpc.state.tx.us (512) 424-6700
Texas Workers' Compensation Commission www.tdi.state.tx.us/wc (800) 252-7031
Texas Department of Licensing and Regulation www.license.state.tx.us  
* General Information   (800) 803-9202
(512) 463-6599
* Telecommunications Device for the Deaf (TDD)   (800) 735-2989
Texas State Library and Archives Commission www.tsl.state.tx.us (512) 463-5455
* TRAIL (Exhaustive List of State Agencies) www.tsl.state.tx.us/apps/lrs/agencies  
Texas Lottery Commission www.lottery.state.tx.us (512) 344-5000
* Customer Service Information   (800) 375-6886
Texas Medical Board www.tmb.state.tx.us (512) 305-7010
* Complaints Hotline (Automated)   (800) 201-9353
* Customer Service   (800) 248-4062
Texas Department of Motor Vehicles www.dmv.state.tx.us (888) 368-4689
Texas Board of Nursing www.bne.state.tx.us (512) 305-7400
* Customer Service   (512) 305-6809
* Enforcement   (512) 305-6838
* Nursing Education   (512) 305-6816
Texas Parks and Wildlife Department www.tpwd.state.tx.us  
* Information   (800) 792-1112
* Operation Game Thief   (800) 792-4263
Texas Department of Public Safety www.txdps.state.tx.us  
* General Information   (512) 424-2000
* Concealed Handgun License Section   (800) 224-5744
* Crime Stoppers   (800) 252-8477
* Driver License Customer Service   (512) 424-2000
* Roadside Assistance   (800) 525-5555
Public Utility Commission of Texas www.puc.state.tx.us  
* General Information   (512) 936-7000
* Texas Electric Choice (Compare Local Rates) www.powertochoose.org (866) 797-4839
Railroad Commission of Texas www.rrc.state.tx.us  
* General Information   (512) 463-7288
Texas Real Estate Commission www.trec.state.tx.us  
* General Information   (800) 250-8732
Texas Residential Construction Commission www.trcc.state.tx.us  
* General Information   (877) 651-8722
Department of State Health Services www.dshs.state.tx.us (888) 963-7111
* Early Childhood   (800) 422-2956
* Car Seat Info (SafeRiders)   (800) 252-8255
* Diabetes Services and Information www.dshs.state.tx.us/diabetes (512) 458-7490
* Mental Health/Substance Abuse Services and Information   (866) 378-8440
* Alzheimers Information   (800) 242-3399
* Asbestos Information   (800) 572-5548
* Family and Community Health/Early Childhood Services   (800) 422-2956
* HIV/STD Information   (800) 299-2437
* Immunization Information   (800) 252-9152
* Tobacco Prevention   (800) 345-8647
* Telecommunications Device for the Deaf (TDD)   (800) 735-2989
State Office of Administrative Hearings www.soah.state.tx.us (512) 475-4993
State Securities Board www.ssb.state.tx.us  
* General Information   (512) 305-8300
Secretary of the State www.sos.state.tx.us  
* Administrative Services   (512) 463-5600
* Election   (800) 252-8683
* Solicitation Hotline   (800) 648-9642
* Telecommunications Device for the Deaf (TDD)   (800) 735-2989
State Bar of Texas www.texasbar.com (800) 204-2222
* Grievance Information   (800) 932-1900
* Lawyer Referral Service   (800) 252-9690 or
(877) 9-TEXBAR
Teacher Retirement System of Texas www.trs.state.tx.us  
* General Information   (800) 223-8778
Texas Department of Transportation www.dot.state.tx.us (512) 463-8585
* Travel Information   (512) 486-5900
* Complaints   (800) 558-9368
* TxTag (Ordering/Managing Toll Tag Account) www.txtag.org (888) 468-9824
* TxTag (Telecommunications Devices for the Deaf, TDD)   (888) 590-5155
Texas Veterans Commission www.tvc.state.tx.us  
* Veterans HOTLINE   (800) 252-8387
Texas Water Development Board www.twdb.state.tx.us  
* General Information   (512) 463-7847
Texas Workforce Commission www.twc.state.tx.us (512) 463-2222
* Employers Hotline   (800) 832-9394
* Employees Hotline   (800) 832-2829
* Career Schools and Colleges   (512) 936-3100
* Texas Veterans Leadership Program   (888) 838-8391
* Work Opportunity Tax Credit   (800) 695-6879
* TWC Fraud Hotline   (800) 252-3642
Relay Texas (Hearing and Visually Impaired)  
* Telecommunications Devices for the Deaf (TDD)   (800) 735-2989
* Voice   (800) 735-2988
Texas Youth Commission www.tyc.state.tx.us (512) 424-6130

Updated June 2010


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